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Shipping and Returns

It is the responsibility of private firearms owners to know and fully understand the federal, state, and local firearms laws in their area.  It is the customers responsibility to ensure that any products purchased comply with state and local laws.  Gnarly Gorilla will not be held liable for any misuse of its products.

FREE SHIPPING OVER $99.99. We are only shipping to the Contiguous 48 States at this time.

Here at Gnarly Gorilla...we have 3 warehouses to insure that you get your package as quickly as possible.

Orders will be processed the same day if placed by 12 PM PST (M-F) and usually ship within 1-2 business days.

You will be sent an order confirmation email once the item ships with the carrier and tracking number.

All orders are sent during business days which is Monday thru Friday. We do not ship on Saturday or Sunday. If you order during the weekend your order will be processed on Monday.

Most items are sent through Fedex, UPS, and USPS. If your item is oversized it will have to go freight which will take longer then normal ground.

In order to get you your products as quickly as possible, often multiple items will ship in multiple packages.

High value sales may ship signature required.  Please contact us before placing your order if this will be a problem.

Damaged Items: If you receive an item that is damaged please contact us immediately. We can start a damage claim on the part and re ship the item to you. Please contact us at support@gnarlygorilla.com.

 

Product Return Process:

Products purchased within 30 days may be eligible for return

Ensure the product is still in new condition, in the original packaging and is not damaged; products showing usage may be returned to the customer or charged a 25% restocking fee.

Please email us (support@gnarlygorilla.com), call us at (530) 536-0635 or use our Live Chat feature to obtain a Return Authorization Number.

Securely package the product in a box with a copy of your original invoice and write the Return Authorization Number on the outside of the box.

Please allow 10 days for your package to be received and processed

Return shipping is the responsibility of the buyer

A 15% restocking fee may apply to all returns

 

Changes and Inaccuracies

Gnarly Gorilla constantly makes improvements to our website and we are always striving to get the most accurate product information including item details, price and images. Sometimes we do get inaccurate information from manufacturers. If you are buying something on our website and are concerned the description could be inaccurate, please contact us before making your purchase. Prices are subject to change. Once your order is placed, there are no refunds or reimbursements if prices do change after you have placed your order. Gnarly Gorilla is not responsible for typographical, technical or descriptive errors.